IMPACTS Framework

At TekChAI, we believe in driving meaningful IMPACTS for our customers. We leverage our proprietary IMPACTS framework to deliver success to our clients. Our framework embodies not just the processes we use, it also symbolizes our delivery philosophy.

Our comprehensive framework is not just a process; it’s a promise to guide your projects towards exceptional success. With IMPACTS, we’re not just consultants; we’re your partners in achieving remarkable outcomes.

  1. Initiate – We Initiate our engagement with your vision, crafting a purposeful foundation. 
  2. Map – Mapping involves transforming goals into structured plans, setting the stage to ensuring every move is strategic.
  3. Progress –  keeps the momentum alive, through iterative realization of the goals, embracing change while delivering consistent advancements. 
  4. Assurance –  is our commitment to excellence, validating excellent quality at every turn.
  5. Circulate –  encourages dynamic exchanges, infusing innovation into every step of the as it is delivered. 
  6. Tend – Tending goes beyond completion, managing and nurturing your deployed system for lasting value. 
  7. Sunset –  marks the transformation that propels your business to new heights.  When the time comes, we gracefully sunset older versions or solutions ensuring seamless transition to newer iterations.

Our exclusive Project Delivery Framework for software development, IMPACTS, is meticulously designed around Agile best practices, ensuring seamless execution of our engagements and delivering exceptional results.

Initiate marks the starting point of success. We delve into your vision and objectives, understanding the landscape to kickstart a purposeful journey. Our experts engage in deep consultations to lay the foundation for your unique project.

What is the Vision and desired outcomes?

We commence the project journey by gaining a deep understanding of your project's overarching vision, aligning our strategies with your goals.

What exactly are we trying to build?

Collect and document the specific requirements and expectations from stakeholders to understand the expectations and desired outcomes from the engagement.

Establish Scope

Clearly define the scope of the project, including deliverables, timelines, and budget.

Solution Approach

Create a solution architecture accompanied by an approach; identify roles needed and responsibilities; Establish a plan to assemble a dedicated team with the necessary skills and expertise to execute the engagement effectively in a timely fashion.

Alignment

Ensure alignment among stakeholders regarding project objectives, solution approach, timelines, budget, deliverables and expectations. Obtain agreement on rules of engagement, status reporting and oversight, and resource needs from the client side.

Launch the journey

Officially launch the project, communicating its purpose, goals, roles and responsibilities, and overall expectations from each team member to all team members and stakeholders.

Mapping transforms your aspirations into structured plans. We chart the course, outlining comprehensive strategies that encompass each step. Our team’s expertise is your compass, ensuring every move aligns with your goals.

Solution Strategy

Comprehensive Project Plan

Develop a comprehensive strategy that outlines the solution vision and architecture, the project and technical approach, methodologies to be used, and the various complementary plans required for project execution.

People, Processes and Tools

Allocate and procure resources, including personnel, tools, processes and technologies, that are required to support project activities to achieve the desired outcomes.

Work breakdown

Create a detailed project execution plan that establishes the work, breaks down the tasks involved, assigns them to appropriate resources, establishes timelines, ensures dependencies are identified and sequenced appropriately and socialize the plan. All accompanying plans such as Risk Management, Change Management, Quality, etc. are also crafted and socialized.

Issues and Risks

Identify potential risks and challenges that could impact project progress or outcomes. Craft a plan to manage and mitigate them as necessary along with any contingency plans.

Budget Management

Define and allocate budget to be consumed by resources for each phase of the project. Align with the stakeholders on status and oversight for budget, change management and communication of any anticipated budget deviations.

Team and Stakeholder Communications

Establish a clear communication plan to ensure all stakeholders are informed and engaged. This plan establishes reporting plans, general communications within the team, communications to the client, change communications, escalations and any other project related communications.

Progress is our promise. We steer your project with agile practices, embracing change and delivering consistent advancements. As your ideas evolve, our responsive approach keeps you on track, evolving with the journey.

Plan and Prioritize

Plan for Project and Sprints

Prioritize the requirements, define scope and milestones for the overall project, breakdown into sprints / iterations, establish plan and scope for each iteration, goals and acceptance criteria based on project goals and customer needs.

Iterative Sprint Execution

Review sprint plans, prioritize and establish scope, refine based on retrospectives, and Iteratively build, verify, and enhance project components

Continuous Improvement

Regularly gather feedback from stakeholders, users, and team members through retrospectives and any other means available, using those insights to drive improvements.

Include Changes and Adjust

Requirements / stakeholder needs evolve as the project progresses. Embrace change and adjustments, responding to evolving requirements while maintaining alignment with project goals.

Verify what is being built

Rigorously test and validate project components to ensure functionality, performance, and user satisfaction through continuous testing and end of sprint demos as the product evolves.

Balance Delivery over Documentation

Without overdoing documentation, maintain accurate documentation of progress, changes, and updates to provide transparency and facilitate future stages.

Assurance is woven into every stage. We meticulously inspect, review, and validate, ensuring excellence in execution. Our focus on quality guarantees that your project surpasses expectations, bringing peace of mind.

Quality Assurance

Quality Management

Implement comprehensive quality checks at each stage to ensure adherence to best practices, project requirements, processes, and established standard procedures.

Verify implementation and Validate

Verify that project components meet defined requirements and specifications in terms of the implementation; and validate the alignment with what they are supposed to provide in accordance with the user needs that the system is supposed to address.

Manage Risks and Issues

Throughout the project and all the sprints, identify and mitigate potential risks and challenges that could impact the project's success in accordance with the risk management plan and with alignment from involved stakeholders.

Reviews

In addition to the unit testing that the developers do, and controls established to ensure adherence with coding guidelines, conduct thorough code and design reviews to identify any issues or opportunities for improvement.

Security

Ensure that security for the system has been addressed right from the outset as an integral part of the solution. Ensure that security measures and applicable regulatory compliance are addressed through reviews and testing, safeguarding project integrity.

Usability and Accessibility

Evaluate the user experience implementation and user feedback to ensure that the final product meets usability and accessibility standards that were established for the project.

Circulate is where the solution takes flight as we publish and release it to the intended audience.

Circulate signifies the dynamic flow of ideas, knowledge, and innovation. We foster an environment where collaboration and synergy are at the forefront. Through open communication channels, we ensure that insights, creativity, and expertise circulate seamlessly among team members and stakeholders. This ongoing exchange fuels the project’s vitality, enabling us to adapt, enhance, and enrich the journey whether there is a formal release schedule or releases are done in an informal manner.

Iterative Deployments

Continuous Delivery

The finished system for each sprint is deployed as each unit is completed, tested, and validated in a continuous and evolutionary manner until the product in its entirety is completely deployed.

Knowledge Sharing

Establish feedback loops where team members provide insights and suggestions to enhance project elements. Make sure to collect the knowledge and share it with the team members , fostering cross-functional collaboration and idea exchange

Encourage Innovation

Encourage exploration of innovative solutions and approaches to keep projects fresh and forward-looking.

Best Practices

Incorporate industry best practices and emerging trends into the project to promote continuous improvement.

Lessons Learned

Regularly review project progress to identify lessons learned, knowledge gleaned from the experience, and implement improvements in future stages.

Improve Communication

Promote open communication channels among team members and stakeholders, ensuring dynamic engagement.

Tending is our commitment to lasting value.  Beyond completion we manage and nurture your deployed system. Ensuring longevity, we provide ongoing maintenance, promptly addressing issues and evolving the product as needed.  Our continuous support ensures it thrives, adapting to your evolving needs.

Deployment Management

Reliable Deployment

Carefully manage the deployment process, ensuring a smooth transition from development to production for the fully tested and accepted system.

Post Deployment

Continuously monitor the deployed system's performance, and any concerns or issues from the users, addressing any issues promptly.

Assistance and Support

Provide ongoing user support to address inquiries, resolve concerns, questions, issues, and enhance user satisfaction.

Fix Errors and Update System

Implement any bug fixes, updates, enhancements, and patches to keep the deployed system up-to-date and optimized.

Optimize System

Fine-tune the system for optimal performance, scalability, and efficiency.

System Evolution

As user needs evolve, adapt the deployed system to accommodate new requirements and functionalities.

Assurance is woven into every stage. We meticulously inspect, review, and validate, ensuring excellence in execution. Our focus on quality guarantees that your project surpasses expectations, bringing peace of mind.

Evaluation and Reflection

Outcomes Evaluation

Over time, periodically conduct a thorough evaluation of the product/system's performance, usage, and alignment with the initial objectives.

Time to Replace

Communicate transparently with stakeholders about the need to sunset / replace the product/system when it is no longer aligned with the firm's goals, with a clear timeline and plan for the gradual sunset process, detailing milestones and key activities highlighting reasons and benefits.

Migration Activities

Provide comprehensive support for users transitioning to new solutions, ensuring a smooth experience as needed. If applicable, facilitate the migration of data or users to alternative solutions or platforms.

Legacy Support

Provide a limited period of legacy support to address critical issues and ensure a seamless transition for stakeholders.

Share Knowledge

Document the sunset process, lessons learned, and insights to facilitate future reference.

Feedback and Improvement

Gather feedback from stakeholders to learn from their experiences and identify areas for improvement in future transitions.